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Booking an Activity

We are now recently launched our new online booking system for our activities and as new/existing customers of the sport centre you are being given advance notice so that you can ensure that your regular bookings are made from 6 August onwards. Please note initially, we will re-opening our casual swim with our swim school to start later this month.

Please follow this link to create your account and make your booking - https://bsc.schoolactivity.co.uk/

Click on the ‘Login’ button and then ‘Create your SchoolHire account’. The process is quick, simple and free of charge. Once you’ve filled in the fields, you will be logged in automatically.

Please note:

  • You need to accept cookies and register beforehand in order to make a booking.
  • All amendments and cancellations can be managed on your school hire account; Can't accept verbal or emails  for amendments or cancellations to bookings. 
  • All communications regarding your booking must be submitted online only.

 

VIDEO TUTORIAL

This video provides a full explanation of how to a booking and illustrates the full range of features and functionality available -  https://screencast-o-matic.com/watch/cqXloyUol3

 

ANSWERS TO FAQS

I am logged in but can’t find courses to book?

Click on our logo in the top left-hand corner of the page. This will take you to the homepage where you will be able to view and book the courses.

 

How can I see live availability for a specific course?

When you have picked the course you wish to book, you will be shown possible days and times the course is running. At that point you are able to select the number of attendee(s) you wish to book, and the system will allocate you a place on the course. If the course no longer has spaces available, you will be informed and be unable to make a booking.

 

I wish to book multiple children onto a course, is this possible to complete on a single booking?

Yes, although depending if you are booking them on the same course or different courses, the steps would be slightly different. Assuming they are on the same course, you are simply able to add ‘one more attendee’ before adding the activity to the basket. If they are on different courses, once you have added the activity to the basket, you would simply go back and select the next course and enter details for the second attendee.

 

Will my bank account be debited as soon as I supply my debit/credit card details?

Yes, as payment is taken at the time of booking. The bank account associated with your payment card will be checked for cleared funds at the point of booking and the necessary funds will be debited.

 

What are the payment methods?

Any Visa or MasterCard debit or credit card. Foreign cards and American Express are not accepted.

If your payment gets rejected, a reason will be given. It may be because you do not have sufficient funds in your account. If you do have sufficient funds and the problem persists, or you have been given a more generic reason such as “‘your card has been declined’, please contact your bank for more information.

 

What happens for bookings from next term?

As per our current procedure, all existing customers will receive notice when the next terms courses are available to book. Whilst some classes are not full, others are oversubscribed and therefore we encourage you to make you booking ASAP once the course is opened.

 

What should I do if I have any problems or have a question?

Please contact us via the ‘Message’ facility and we will get back to you as soon as possible.